Shipping Policy

All orders are shipped from Christchurch, New Zealand, within 1-2 business days from the day of purchase, unless specified otherwise.

 

Shipping within New Zealand

We offer free fast shipping within Christchurch city areas and CourierPost, Overnight or ParcelPost Tracked by NZ Post for other cities. Please see the shipping cost at checkout.

 

Shipping to Australia

We are currently shipping to Australia using International Air Small Parcel service (shipping usually takes 3-10 business days).  Please note that the purchaser is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges etc. required by the importing country.  We do not collect this beforehand, and cannot give you an estimate of the cost.

Please contact us via email (jay@groov.nz) if you would like us to ship to any other international destinations.